Collier 311
Collier 311 Service Requests may be submitted through the website or the mobile app at any time.
Service Requests are processed during regular business hours.
Service Requests are processed during regular business hours.
NEW: You can now reach Collier 311 by texting 239-449-9994 with your first and last name and request. This service is in beta-testing and offered on a trial basis. Qualified staff will reply to text inquiries during regular business hours, generally within one business day.
Customer Service Representatives are available by calling 311 (8am to 5pm Monday-Friday) with the exception of holidays.
To reach our service when outside of Collier County, call 239-252-4311.
For an emergency, call 911.